---
title: "FAQ — Empowering Mental Wellness"
description: "Answers about insurance, HSA/FSA, telehealth, ADHD treatment, cancellations, Good Faith Estimates, and what to expect."
lang: en
json-ld:
---

[

![Empowering Mental Wellness](/assets/logo-DL3F5YhW.png)

E M P O W E R I N G 

— Mental Wellness — 



](/)

[Home](/)[About](/about)[Services](/services)[Approach](/approach)[FAQ](/faq)[Contact](/contact)

[](https://www.facebook.com/profile.php?id=61589016791102)[](https://www.instagram.com/_empowering_wellness_/)[Book a Consultation](https://www.optimantra.com/optimus/patient/patientaccess/servicesall?pid=RGxLaWhwY3NyYnRna2FqbW1ZZU1Pdz09&lid=cVJ3eTZVejU2c0o3WHdPQ05FK0NvUT09)

FAQ

# Frequently asked  
questions. 

Answers about insurance, HSA/FSA, telehealth, what to expect, and more.

All questionsBilling & insuranceCare & medicationTelehealthAppointmentsSafety & crisisIs this a fit?

### Do you accept insurance? 

### Can I use my HSA or FSA? 

### Do you prescribe medication? 

### Do you offer therapy, or just medication management? 

### Do you treat ADHD? 

### Is everything really done through telehealth? 

### What can I expect during my first appointment? 

### How often will I need follow-up appointments? 

### What is your cancellation and payment policy? 

### Do you provide a Good Faith Estimate? 

### What if I'm in crisis or need urgent help? 

### Is this a good fit if I've had a negative experience with mental health care before? 

![Calm desk with notebook, tea, and a small plant](/assets/faq-support-CqA0Ay7c.jpg)

Still wondering?

## A short message is the easiest first step .

Every question is welcome — about scheduling, costs, or whether this practice is the right fit. Replies typically arrive within 2 business days.

[Send a message](/contact) [Explore services](/services)

Still have questions?

## We're here to help you feel comfortable.

Reach out anytime — you deserve to feel confident in your care.

[Book a Consultation](https://www.optimantra.com/optimus/patient/patientaccess/servicesall?pid=RGxLaWhwY3NyYnRna2FqbW1ZZU1Pdz09&lid=cVJ3eTZVejU2c0o3WHdPQ05FK0NvUT09)

![](/assets/logo-DL3F5YhW.png)

E M P O W E R I N G 

— Mental Wellness — 

Compassionate, evidence-based psychiatric care delivered through secure telehealth across Maine, New Hampshire, Rhode Island, and Washington D.C.

[](https://www.facebook.com/profile.php?id=61589016791102)[](https://www.instagram.com/_empowering_wellness_/)

#### Practice

-   [About](/about)
-   [Approach](/approach)
-   [Services](/services)
-   [FAQ](/faq)

#### Get Care

-   [Schedule a visit](https://www.optimantra.com/optimus/patient/patientaccess/servicesall?pid=RGxLaWhwY3NyYnRna2FqbW1ZZU1Pdz09&lid=cVJ3eTZVejU2c0o3WHdPQ05FK0NvUT09)
-   [Contact us](/contact)
-   [What we treat](/services#what-we-treat)

#### Reach Us

-   [hello@empoweringmentalwellness.com](mailto:hello@empoweringmentalwellness.com)
-   Phone: [(771) 224-8932](tel:+17712248932)
-   Hours Monday – Friday  
    7:00 AM – 3:00 PM

© 2026 Empowering Mental Wellness. All rights reserved. 

In a crisis? Call **911** or the 988 Lifeline at **988**.

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